Service Writer

Coon Rapids Service has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Coon Rapids, MN.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

Scheduling appointments with customers.
Ensuring effective communication between service technicians and Coon Rapids Service customers.
Inspecting vehicles and accurately diagnosing problems
Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
Preparing accurate repair orders, detailing problems and approving repairs
Updating customers with any service recommendations made by service technicians
Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

At least 18 years old
Recipients of a high school diploma or GED
In possession of a valid driver's license
Dependable, honest and outgoing

Click here to submit your application for this position.

Service Writer Responsibilities:

Scheduling appointments with customers.
Ensuring effective communication between service technicians and Coon Rapids Service customers.
Inspecting vehicles and accurately diagnosing problems
Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
Preparing accurate repair orders, detailing problems and approving repairs
Updating customers with any service recommendations made by service technicians
Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicant Requirements:

At least 18 years old
Recipients of a high school diploma or GED
In possession of a valid driver's license
Dependable, honest and outgoing
Available to work weekends and some holidays

Click here to submit your application for this position.

Testimonials

Undercar Services, near Coon Rapids, MN

Top notch customer service from beginning to end. From initial inquiry to completion of service, the interactions were always professional. But most importantly, timely. You wouldn’t know just how busy they are because their response times were quick, pleasant, and thorough. My appointment time was my appointment time, not 20 minutes later. They kept the service appointment duration within the timeframe they verbalized, which is difficult to do and understandably so. I received a loaner despite the short service window. The owner was friendly and kept me company until Ciarra returned from break. And Ciarra is outstanding at what she does. There was no lag time in communication or documentation. 10 stars!

~ Art Jacobs, 08/25/2026