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  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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We have been going to Coon Rapids Service for the past 5 years. We have found them honest, competent and knowledgeable. They have always been able to figure out our car/van problems and many times have not charged us if the work that they did happened to not fix the problem. It feels good to have a mechanic that we can trust! Thank you Coon Rapids Service!


partners

ASE (Automotive Service Excellence)
CARQUEST
IDENTIFIX
IATN (International Automotive Technicians' Network)
Jasper
Credit First
enterprise
CASTROL
Nationwide Warranty
Car Care Aware